Got a question?

Don’t be shy and GET IN TOUCH with us.
If you have any special inquiry simply call or write to us and we will be happy to help.


+386 40 611 449
info@ljubljanactivetrips.com

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FREQUENTLY ASKED QUESTIONS

Depends on the type of activity. For most of the tours or activities you need:

- Comfortable clothes and sport (hiking) shoes
- A jacket or a sweater is advisable, since the temperatures can vary
- Swimsuit and a towel (If you choose activities by the water lake)
- Bottled water is recommended
- Not wheelchair accessible
- May operate in all weather conditions, please dress appropriately
- Children under 16 must be accompanied by an adult

Note that there can be other requirements, depending the chosen activity.
For trips around Ljubljana we will inform you where your pick-up point will be after booking. We will try to pick you up as close to your accommodation as possible. This applies to your drop-off location as well. Once the booking is complete, we will send all needed information to organize pick up arrangements.

Note: If you are booking within 24 hours of the tour/activity departure time, we cannot guarantee hotel pick -up. Please bear in mind that we have multiple pick-up points, so it may take up to 15-20 minutes for the guide to get to you.

Usual pick-up locations:

  • Grand Hotel Union
  • Main train station Ljubljana
  • B&B Hotel Ljubljana Park
  • Slovenian Tourist information center (Krekov trg 10)
  • Levstikov trg
  • Hostel Celica
  • City hotel
  • Hotel Lev
  • Hotel Intercontinental
  • Hotel Cubo
  • M Hotel
The trip will not be cancelled due to weather conditions, but we will try our best to make a great tour even if the weather won't be the best – in this case we reserve the right to change the itinerary if we believe that some places/services cannot be seen/used during bad weather.
Easy as this:

  1. Fill the enquiry form that you can find at every trip on our website
  2. You can pay in advance through PayPal link that we send you or with a cash or card at the start of the trip (we accept variety of cards)
  3. We send you confirmation of booking and all the important information regarding your trip or activity
  4. Enjoy the day
If you need to cancel or reschedule your trip for any reason, simply call or send us an email. Every cancellation of day trips/activity made up to 24 hours before departure is free of charge. But if you cancel the day trip less than 24 hours before departure none of the payment will be refunded.

In case of refund, you will be refunded via PayPal within 48 hours after your cancellation.


If you have some special requests:

- You would like to visit some other parts of Slovenia
- You would like us to organize you a private trip
- You would like to try some other activity

Do not hesitate and contact us. All the contact information can be found HERE.
If you did not find anything that would suit your wishes on our website, we recommend the following agencies. We are cooperating closely with them and you can be sure that you will be in good hands. A great experience awaits you.